Android client

Failed to open lqi-file

When: During a restore, when trying to open your lqi-file from the Downloads folder.

Why: The device is unable to open the lqi-file when it is located in the Downloads folder, probably since the url is somewhat altered.

Solution: Move the lqi-file from Downloads to Documents. Restart the restore.

Note! The issue will be fixed in an upcoming release.

What is an electronic signature?

The electronic signature is your signature in digital form. You use the electronic signature when you sign documents, send transactions, and to open and sign received files.

Meaplus signatures use your personal encryption keys to package the signed document. If someone makes changes to a document or file after it has been signed, the signature is no longer valid.

The signature is an “advanced electronic signature” in accordance with Regulation No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market is available in all official languages of the EU.

For security reasons the passphrase for your electronic signature is never cached.

How many profiles and roles can I have in the Meaplus client?

Mobile clients

In the mobile clients for iOS and Android you can only have one profile but multiple roles.

Windows client

You can have as many profiles in the Meaplus® client as you wish, for example one for each member of your family. You can also have as many roles on your profile as you need, you must however be invited to these by the role owner, e.g. your employer.