The data could not be restored

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When: When restoring an identity.

Why: The data in the device is corrupt, maybe due to an interruption during a previous attempt to restore your identity.

Solution 1: Clear the Meaplus client application data in your operating system*. Restore your identity.

Solution 2: Uninstall the Meaplus client. Install the Meaplus client and restore your identity.

*Clearing application data differs depending on which device you use. If you have any questions, please turn to your device support.

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